May 2025 | Version Highlights
We’ve been hard at work shaping the future of operational intelligence for service teams. This month’s release is packed with major upgrades designed to simplify your workflows, boost visibility, and give you more control than ever before. Here’s what’s new:
🌎 Massive Upgrade to Service Area Coverage Management
Managing market coverage across third-party providers just got a whole lot easier.
We know that coverage management—especially when working with multiple clients and delegate providers—can be complex. That’s why we’ve completely reimagined how coverage is defined, shared, and maintained inside logistixAI.
What’s new:
Independent Market Control for Third-Parties:
Third-party providers can now independently manage their service area coverage across each client they support. For example, a provider servicing and receiving work from both Client A and Client B can now define and tailor unique coverage zones for each relationship—ensuring clean separation, accuracy, and compliance.
Streamlined Coverage Collaboration:
Your network of providers and third-party contractors can now update their own coverage areas directly in the platform—no more manual data juggling or messy spreadsheets.
Coming Soon:
Get ready for Coverage Approval Workflows—a seamless way for Providers and Clients to request and approve new market coverage from one another, directly in-app.
🧠 Smarter coverage, clearer partnerships.
⏱️ SLA Management & Assignment at Order Creation
Introducing SLA precision, right where you need it most.
You can now assign Service Level Agreements directly at the moment of manual work order creation—ensuring clarity and accountability from the start.
Highlights:
Client-Specific SLAs:
Only the SLAs relevant to the selected client will be shown during order creation, helping your team assign the correct expectations without guesswork.
Faster Workflow. Fewer Mistakes:
This targeted selection speeds up the process and minimizes SLA mismatches across your orders.
📦 Set the right expectations, every time.
💰 All-New Order Financials: Revenue, Cost, and Profit at a Glance
Your bottom line, front and center.
We’re proud to unveil a first-of-its-kind approach to work order financials—designed with input from real logistixAI users and industry leaders. Our new financial tracking brings transparency and insight to every order.
New Financial Breakdown:
💵 Revenue Details:
Know exactly how much your business will earn for each work order.
📉 Service Provider Expenses:
Track what it costs to complete the job, including payments to internal techs or third-party partners.
📈 Profit Summary:
Automatically see your Gross Profit and Margin, updated in real time.
How it works:
- At Order Creation: Expected revenue is automatically captured.
- At Assignment: Provider expenses populate based on who is assigned.
- At Completion: Profit data updates dynamically including any in-app or onsite payments collected.
🧾 From planning to payout—your full financial picture is now just a click away.
🚀 Ready to explore these updates?
These features are now live and ready to supercharge your operations. Head to your dashboard to try them out—or reach out to your Account Manager for a personalized walkthrough.
As always, thank you for being a part of the logistixAI community. More powerful tools are on the way—stay tuned!
— The LogistixAI Product Team
