Commitment to Security
Information Security Program.We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
Third-Party Audits. Our organization undergoes independent third-party assessments to test our security and compliance controls.
Third-Party Penetration Testing. We perform independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.
Roles and Responsibilities. Roles and responsibilities related to our Information Security Program and the protection of our customers’ data are well-defined and documented. Our team members are required to review and accept all security policies.
Security Awareness Training. Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
Background Checks. We perform background checks on all new team members in accordance with local laws.
Cloud Infrastructure Security. All our services are hosted with Microsoft Azure. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit https://azure.microsoft.com/en-gb/explore/trusted-cloud/.
Data Hosting Security. All our data is hosted on Microsoft Azure databases. These databases are all located in the United States. Please reference the above vendor-specific documentation linked above for more information.
Encryption at Rest. All databases are encrypted at rest.
Encryption in Transit. Our applications encrypt in transit with TLS/SSL only.
Vulnerability Scanning. We perform vulnerability scanning and actively monitor for threats.
Logging and Monitoring. We actively monitor and log various cloud services.
Business Continuity and Disaster Recovery. We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
Incident Response. We have a process for handling information security events which includes escalation procedures, rapid mitigation, and communication.
Permissions and Authentication. Access to cloud infrastructure and other sensitive tools is limited to authorized employees who require it for their roles. Where available, we have Single Sign-on (SSO), 2-factor authentication (2FA), and strong password policies to ensure access to cloud services is protected.
Least Privilege Access Control. We follow the principle of least privilege with respect to identity and access management.
Password Requirements. All team members are required to adhere to a minimum set of password requirements and complexity for access.
Vendor Risk Management
Vendor Risk Management. Vendor risk is determined, and the appropriate vendor reviews are performed prior to authorizing a new vendor.
If you have any questions, comments or concerns or if you wish to report a potential security issue, please get in touch with [email protected].