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logistixAI: The One

logistixAI™ is the SaaS solution for the job – built using
leading edge technologies to enable the next-generation of

For service providers, retailers, distributors, and 3PLs, the logistics process is where long-
term customer relationships can be won or lost. However, logistics operations can be
unpredictable, expensive, and hard to manage. You need a solution that can deliver logistical
solutions at scale with accurate, AI/ML-driven scheduling and routing, real-time monitoring to
enable hands on customer service, and tools to manage your employees and contractors to
maximize productivity and profits.


Automate and optimize the Receive Order > Schedule > Order
Routing Process using our unique AI/ML technologies.

logistixAI™ does the hard work of automatically turning orders into scheduled jobs with optimized routes, and we do it at scale.
Whether you are small, regional provider or a national behemoth, we can handle as many orders, deliveries, trucks, and technicians as
you can throw at us. Our embedded AI/ML technologies enable you to:

Receive Orders from Any Source

Receive orders from any source, including eCommerce, Point-of-Sale, order
management, and warehouse management applications.

Automatically Schedule Orders

Automatically schedule orders using an AI/ML algorithm that considers many factors,
including geography, the type and length of the job, and the capability, skills,
availability, licenses, and capacity of technicians.

Enable Customers To Schedule Orders

Enable customers to schedule their own orders via a web portal or a hyperlink sent
via e-mail or SMS.

Optimize Routes

Optimize routes based on weather and traffic conditions, technician ratings, starting
and ending location, and the time needed to execute an order – for example, a quick
furniture drop off versus a complex installation of an appliance.

Track & Manually Override Routes

Track and manually override routes in real-time using a drag and drop interface
based on current conditions.

Manage Technician Activities

Manage technician activities, including preventing technicians from starting orders
outside a defined geofence.

Real-time visibility into every element of your operations.

LogistixAI™ provides your dispatchers with real-time visibility into how your operations are performing. We show you every route on a
single screen – highlighting incomplete, partial, and failed orders. As a result, your team can manage these exceptions quickly –
solving problems quickly and making customers happy. Key capabilities include:

Intuitive Real-Time View

An intuitive, real-time view that shows all orders and highlights delayed, missed, or
partial orders, and other exceptions.

GPS Tracking

GPS tracking of all trucks and orders.


Analytics that visualize and provide insight across your entire organization.

Powerful Workforce Management functions to maximize the
productivity of your Employees & Contractor Network

Most logistics operators use a combination of employee and contract resources to provide goods and services to customers. Using
those resources effectively is critical to running a growing and profitable service business. So is staying in compliance with state and
local laws and regulations. logistixAI™ provides workforce management functions that enable your company to:

Document And Maintain Information

Document and maintain critical information for every employee and contractor
technician, including their home market, availability, capacity, skills, licenses, and

Schedule Orders

Schedule orders only with technicians that have the capabilities, availability, and
capacity to do the work and have current licenses, insurance, and certifications in

Receive Alerts

Receive alerts before licenses and insurance policies expire and freeze profiles and
deny when technician policies are out of compliance.

Our Customer Management functions enable better a customer
service experience.

We capture every service and interaction with customers, so that you can use that information to serve customers successfully. Key
capabilities include:

Real-Time Access

Providing dispatchers and CSRs with access to every customer order and
communication in real-time.

Service Alerts

Sending special service alerts to the technicians for a specific customer – for
example, gate code, wear mask, disability.

Customer-Initiated Damage Claims

Allowing customers to initiate damage claims by capturing photos and other key
data to launch an inquiry.

Capture Warranty Status

Capturing warranty status for installed products, so that customers can easily
access repair services later if there is an issue.

Powerful mobile app that make technicians productive and
ensure a successful customer

Our mobile app for iOS and Android enable technicians to manage every step in the order completion process and provide a first-class
customer experience. Key functions include:

Scheduling, Orders, And Routing

Scheduling, orders, & routing – so that technicians can see where they are going,
what they are they delivering, and how to get there.

Real-Time Communication

Real-time, two-way communication – with dispatchers and CSRs to address issues
in real-time.

Tailored Workflows

Tailored workflows – to make sure orders are executed flawlessly based on proven

Serial Numbers & Vendor Plate Capture

Serial numbers and vendor plate capture – to support warranty management and
customer service.

Proof Of Completion

Proof of completion – to document that orders are completed successfully.

Initiate Claims

Initiate claims – in cases where there is damage to property at the customer site.

Actionable Real-Time Analytics

Logistics operations are complicated, so it’s easy to get lost in the maze of daily activity. logistixAI™ provides powerful analytics
capabilities that enable you to:


Define and track KPIs.

Customizable Dashboard

Use a powerful, customizable dashboard to access data on any part of the business.

Proactively Monitor Customers

Proactively monitor customers, orders, employees, and contractors.

Early Warning Indicators

Receive early warning indicators from multiple data sources.​