Manufacturers today operate in several complex
businesses. Each of these business channels may require specific processes, services, and
SOPs to operate effectively. logistixAI can route work and direct crews while on-site through an
almost limitless variety of workflows based on the specific business and service being
performed. Activities like site surveys, complex installations, on-site repairs, and parts ordering,
with warranty support and claiming can be set up and managed directly in the crew’s mobile
application. Aftercare appointments and parts ordering are all done with the touch of the
screen, providing capability to save the sales and mitigate returns and losses associated with
defects or damages. When there are claims, logistixAI supports the claims processing and
documentation as well.
Managing or supporting a service operation requires
real-time direct access to the performance of the unique operations down to the crew level.
Measuring and reporting on these predictive and key performance measurements is essential.
logistixAI provides user specific performance dashboards at the sales channel, service provider,
market, and business level. Each user has direct access to the performance and reporting
detail they need to manage their business efficiently – driving improvements
Consumers today have a greater expectation
for real-time visibility and streamlined communications than they ever have. logistixAI provides
real-time tracking of every appointment, product location and condition, 2-way communications,
consumer portals, and an ability for consumers to manage their appointment and any needed
reschedules directly, eliminating the need to call customer support teams or interact with
multiple vendor interfaces. The use of GEO tracking (if enabled) provides real-time insights
For Service Providers, Retailers, Distributors, And 3PLs, The Logistics Process Is Where Long-Term Customer Relationships are won or lost.
logistixAI™ — The One Solution
How logistixAI™ Works
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