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Company Story

The logistixAI™ mission is to make the logistics experience
efficient, predictable, profitable, and successful for
customers.

Our team has walked in the shoes of our customers and understands the challenges
and frustrations they face. In 2000, our core team founded a service-based company
which grew rapidly – building a workforce of 5,000+ employees and contractors that
delivered and installed white goods in every US zip code, the UK, and Germany.
Notable customers included Best Buy, Home Depot, Lowe’s, Walmart, Haier,
Samsung, Electrolux, and Whirlpool. As the company grew, the team needed a
software application that could help them manage the increasingly complex, high
growth company. Third-party solutions couldn’t meet their needs, so they developed
their own custom application. 

The company was ultimately sold to a larger logistics organization, and our core team moved
on to other ventures. However, we never forgot the challenges we faced building out the
software that ran our original business, and we knew that hundreds of logistics companies all
over the world faced the same challenges. We founded logistixAI™ in 2019 to provide service
management software to solve the biggest challenges in logistics.

With the rapid growth in eCommerce, the need for world class logistics operations has never been greater. We wanted to deliver
a software platform that addressed the pain points that retailers and service-based companies feel every day: the lack of
visibility into and control of their processes, inefficient scheduling and routing that undermines performance, the inability to
effectively manage their team, and low customer satisfaction. We’ve done that.

Steve Gordon

Founder & Chairman, logistixAI™