[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” id=”fe1″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]
Included Features
[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”top” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”r1″ id=”fe2″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”c1″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]
Management & Customer Tools
[/vc_column_text][toggles style=”default” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Fully Customizable Workflows & Tools”][vc_column_text]
- Custom crew workflows by service or product type
- Customized workflows by client
- Customer in-app forms and requirements by service or client
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”White Label Customer Communications & Portals”][vc_column_text]
- Client specific white-labeled communications and access portals
- Customized customer messaging by client source
- Improved client retention with white label services
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Customer Account History & CRM”][vc_column_text]
- Easy access to a full record of entire customer history
- Access to previously purchased products and service plans for repair and support
- Save money and time with a single record source
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”AI-Driven Analytics & Learning”][vc_column_text]
- AI Learning adjusts time standards to service and crews
- Imporved Customer Satisfaction with AI adjusted routing
- Reduced cost with AI optimization
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Customized Client Billing Rate Tables”][vc_column_text]
- Customize billable rates by client
- Customize rates by Services
- Customized rates by area or distance
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Real-Time Customer Updates”][vc_column_text]
- Configurable Update Schedules
- SMS or Email updates
- White Label Customer Portal
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Customizable Role Configuration”][vc_column_text]
- Configure custom roles and access types
- Client Specific Role Access
- Custom Interface by Role
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Customer Self-Schedule & Rescheduling”][vc_column_text]
- Customer Experience Improvement with easy self-scheduling
- Cost savings with reduced customer support time
- Reduced not-homes with customer self-rescheduling and reminders
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Point of Sale Scheduling”][vc_column_text]
- Schedule at sale – eCOM and on-site
- Automatic Schedule availability at time of product availability
- Real time capaicty remaining by market or provider
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”API Integration & Support”][vc_column_text]
- Over 700 running APIs to common services
- Ability to build custom matched APIs
- Cost saving expedited API development
[/vc_column_text][/toggle][/toggles][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”c2″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]
Vendor Management Tools
[/vc_column_text][toggles style=”default” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Provider & Crew Onboarding”][vc_column_text]
- System Document Capture
- Automatic onboarding workflows
- Provider Interface via link
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Crew Qualification & Document Tracking”][vc_column_text]
- Customized Vendor Requirements
- Vendor License Tracking
- Screening confirmations and expirations
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Custom Market Creation & Scheduling”][vc_column_text]
- Customize by zip code by client
- Schedule sub-zones by day of week
- Save $ by adjusting coverage days by sub-zone
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Vendor Assignment Ranking”][vc_column_text]
- KPI driven assignment
- Cost reducing order assignment
- Improved coverage and risk reduction
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Custom Performance Dashboard & Tools”][vc_column_text]
- Customized by Role
- Customized by User
- Leadership Views to Optimize Business
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Customized Vendor Rate Table Configuration”][vc_column_text]
- Customized rate tables by distance or service area
- Customized rates by client or service
- Customized rates per vendor
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Out-of-Scope Service Support”][vc_column_text]
- Additional Service Approval Workflows
- Additional Service Rate Tracking
- Additional Service Reporting
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Claims Support”][vc_column_text]
- Loss and Damage Tracking by Stage
- Repair or Parts Support
- Customer Make-Good Support
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Crew Scheduling & Skill Sets”][vc_column_text]
- Crew availability scheduling by day
- Crew Skillset and License based scheduling
- Sub-market creation and scheduling
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Multiple Vendor & Overlap Management”][vc_column_text]
- Rank vendors based on set KPI
- Configure vendor overlap
- Add and Remove Vendors Easily
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Actual Mileage Tracking by Route & Stop”][vc_column_text]
- Actual Millage by stop based on routing
- Total actual route millage
- Cost savings by utilizing real millage data
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Customer Surveys & Crew Scorecarding”][vc_column_text]
- Real time access to crew and provider performance
- Customized KPI tracking
- Improved customer experience
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Quality Assurance Tools & Controls”][vc_column_text]
- At-Risk Order Reporting
- Expiring Crew Documents
- Workflow Driven Documentation
[/vc_column_text][/toggle][/toggles][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”top” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”r2″ id=”fe2″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”c1″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]
Inventory Support Tools
[/vc_column_text][toggles style=”default” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Co-Mingled Delivery with Privacy-protected Client Access”][vc_column_text]
- Multiple client orders mixed on same load, private access to only their orders
- Cost reduction by needing only one board per route
- Cost reduction by routing all work together
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Inventory Management & Tracking”][vc_column_text]
- Inventory detail, including SN tracked
- Inventory location and position tracked
- Inventory status and condition tracked
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Product Tracking & Conditioning”][vc_column_text]
- Capture product location and condition at each handoff
- Document product condition with workflow driven photographs
- Capture product condition notes and signatures real time
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Reverse Logistics Workflows”][vc_column_text]
- Customized workflows to track returns
- Customized workflows to support exchanges
- Product condition photographs and notes captured at pickup and return
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Product Loadout Support”][vc_column_text]
- Product Pick Support
- Product Inspection and Transfer Support
- Product On Hand & Location Support
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Shrink & Damage Reduction Tools”][vc_column_text]
- Accurate product condition capture
- Improved product location tracking
- Product claiming Support
[/vc_column_text][/toggle][/toggles][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”c2″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]
Rating & Crew Tools
[/vc_column_text][toggles style=”default” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”In-App Parts Ordering”][vc_column_text]
- Product specific parts diagrams
- in-app touch screen parts ordering
- API directly to parts suppliers
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Powerful Mobile Application Tools”][vc_column_text]
- Inventory Scanning
- Order Updates and Notes
- Communications and Alerts
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Routing Optimization & Real-Time Reporting”][vc_column_text]
- Routing by crew and truck attributes
- Start and End of day based routing
- Cost reductions from improved utilization
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Advanced Dispatcher Interface”][vc_column_text]
- Simple click and drag routing
- in-field meet-up scheduling
- At Risk Order dashboard
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Truck Capacity & Weight-based Routing”][vc_column_text]
- Assignment based o truck type and capacity
- Routing based on roads and bridges
- Risk Reduction
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Real-Time Notes & Images”][vc_column_text]
- Product Data Label Capture
- Real Time Crew Notes and Photographs
- Direct and Contactless Signature Capture
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”In-App Training Videos & Docs”][vc_column_text]
- Crew access to custom Video Library
- Crew Access to Product/Service Guides
- In-App FAQ Access
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Time-In-Transit & Time-On-Site Tracking”][vc_column_text]
- Real time access to time on site or transit
- Customized reporting for time by crew by service
- AI driven cost savings
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Weather & Restricted Road Based Routing”][vc_column_text]
- Routes adjust for weather to save money
- Routes adjust for bridges and restrictions based on vehicle type
- Loads routed by retractions
[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Geo Location with Live View Available”][vc_column_text]
- On location tracking
- Available Live View in transit location
- Custom view by role – internal or customer
[/vc_column_text][/toggle][/toggles][/vc_column][/vc_row]