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Optimize Your Entire
Final Mile Operation

Today’s fulfillment supply chain challenges Manufacturers, Retailers, and Service Providers to work together in new ways to meet complex challenges while exceeding consumer expectations. logistixAI has developed a custom platform utilizing industry leading capabilities to provide a comprehensive solution from the truck up, with each party’s unique needs in mind – providing a premium experience for fulfillment teams and consignees alike.

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logistixAI has developed a custom platform utilizing industry leading capabilities to provide a
comprehensive solution from the truck up, with your business and customers interest in mind.

Capability Without the Cost

The use of multiple software, often partially or entirely disconnected from the others, creates a fragmented experience, and can increase costs significantly. One system tying together all user groups involved in the delivery process improves capability while significantly reducing the costs of systems and support..

Complex Processes & Changing Requirements

The ability to accurately and cost effectively plan labor, monitor quality across crews, track products, and meet complex and changing requirements safely requires a system that enables teams to work cross functionally in a system that understands those needs.  Retailers need accurate line of sight to the product and service transactions and performance for the management of the customer experience.

Premium Customer Experience
Just doing the job at a functional level is no longer enough. Customers demand to be a part of the fulfillment with real-time communications and the ability to perform actions like scheduling or rescheduling. They expect the customer service teams they work with to have all the up-to-date order information in real time. They expect their order fulfillment to be as technologically advanced as their phones and watches.
Key Functionality

Here is our Key Functionality that are Designed for the Retailers Managing a Final Mile Operation
customized to each user role

logistixAI offers a comprehensive solution for work order management, providing a single source of truth. Easily access detailed customer histories, documents, notes, and a complete work order history, giving you full visibility into who did what and when.

A national retailer providing delivery and complex services must be able to manage hundreds of providers with overlapping service markets, but often differentiated skillsets or licenses. Onboarding, managing, and assigning work to these companies – while tracking performance, real-time activities, and payables is critical. logistixAI streamlines the onboarding, vetting, and provider management functions down to an individual crew level. A critical component of this is the individual providers interface and controls – helping prevent a labor intensive or high- risk co-employment operating environment.

Large retailers today operate in several complex businesses. Each of these business channels may require specific processes, services, and SOPs to operate effectively. logistixAI can route work and direct crews while on-site through an almost limitless variety of workflows based on the specific business and service being performed. Activities like site surveys, complex installations, and even license regulated gas and water connects can be set up and managed directly in the crew’s mobile application. Aftercare appointments and parts ordering are all done with the touch of the screen, providing capability to save the sales and mitigate returns and losses associated with defects or damages.

Operating a national service operation requires real-time direct access to the performance of the unique operations down to the crew level. Measuring and reporting on these predictive and key performance measurements is essential. logistixAI provides user specific performance dashboards at the provider, market, and business level. Each user has direct access to the performance and reporting detail they need to manage their business efficiently – driving improvements.

Consumers today have a greater expectation for real-time visibility and streamlined communications than they ever have. logistixAI provides real time tracking of every appointment, 2-way communications, consumer portals, and an ability for consumers to manage their appointment and any needed reschedules directly, eliminating the need to call customer support teams or interact with multiple vendor interfaces.

Boost productivity in the back office and the field, using automatic work assignment and routing. Always send the perfect crew for the job, with skill-set based work assignment and route optimization ensuring maximum efficiency and customer satisfaction.

Our app, designed for IOS and Android, ensures a smooth experience for your field teams.  Capturing data during delivery using tailored mobile workflows, ensure information consistency and reduced damage claims.

Using the logistixAI mobile app, encourage customers with lightly damaged items to keep them in the home, in exchange for a gift card or consignment service.

Our founding team’s experience in big and bulky retail fulfillment has given us the opportunity to build logistixAI with experience of the challenges that retailers face when trying to work as efficiently as possible, without sacrificing a premium customer experience.  Book a demo today to learn more.